The global banking & payments industry experienced a 60% drop in company filings mentions of social responsibility in Q4 2023 compared with the previous quarter, with the highest share accounted for by Bank of America with 46% year-on-year increase, according to GlobalData’s analysis of over 498 banking & payments company filings. GlobalData’s Banking & Payments: Filings Trends & Signals Q4 2023 report delves into earnings call transcripts and quarterly reports within the industry, extracting trends, signals, and comparative data to help businesses assess their performance, identify competitive intelligence, evaluate risks, and gain a comprehensive understanding of key industry events. Buy the report here.

Notably, social responsibility was one of the most frequently referenced themes in Q4 2023, ranking highest in terms of mentions, ahead of real-time payments and Covid-19, according to GlobalData.

Of the top leading companies in the banking & payments industry, Bank of America had the greatest increase in references for social responsibility in Q4 2023, compared with the previous quarter. GlobalData identified 54 social responsibility-related sentences in the company's filings - 2% of all sentences - and an increase of 46% in Q4 2023 compared with Q4 2022. Westpac Banking’s mentions of social responsibility rose by 20% to 36 and ING Group’s by 2500% to 26 and Macquarie Group’s by 150% to 20 and CIMB Group Holdings’s by 1600% to 17.

GlobalData’s Company Filings Analytics also applies sentiment weight to reference sentences, based on whether the sentences are positive, negative, or neutral. Starting at 100 in 2020, an index over 100 is more positive. The overall index for social responsibility in Q4 2023 was 97.

For further understanding of GlobalData's Banking & Payments: Filings Trends & Signals Q4 2023, buy the report here.

This content was updated on 8 January 2024

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