For the second year in a row, fleet operators have ranked Lloyds
TSB Autolease as the UK’s top leasing service provider in the ‘Post
Sale’ category in the annual apdexperteye Landmark Fleet Operator
Customer Satisfaction Survey.
“To retain this award for a second year in the current climate
is particularly gratifying given the huge undertaking we have made
as a business to help customers manage costs down without
compromising the benefits of running a fleet,” said Mark Chessman,
deputy managing director at Lloyds TSB Autolease.
Go deeper with GlobalData
The fleet lessor is the first company since 2003 to top the
survey in successive years, with an average score of 83 percent in
2008.
The survey, based on over 9,000 responses from leasing and
contract hire customers, measures satisfaction with existing
customers, ranking performance across categories such as
communication, vehicle ordering and delivery, in-life services, and
invoicing.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalData
