J2620 – Collections Account Manager – Surrey / Gtr London – Asset Finance

CCV/J2620

All Assets / Sector

KEY ACCOUNTABILITIES:

Chase arrears and manage allocation of cash for all non-contractual arrears
Raise arrears letters and default notices as appropriate.
Manage all late payment interest from identification, billing and collection.
Assist other collections account managers with administrative duties.
Assist with the on-boarding process of key vendor accounts.
Liaise with accounts department to ensure correct allocation of cash.
Investigate and ensure overpayments are corrected.
Work in accordance with the latest procedures and policies.
Ensure compliance with Consumer Credit Legislation and DPA.
Be proactive in developing process and procedure in a changing business.
Other ad hoc duties where required.

PERSON SPECIFICATION:

1-2 years experienced in debt collection preferred (not essential).
Good organisational skills.
A good team player but able to work independently.
Good communication skills and the ability to make decisions.
Good knowledge of excel and other Microsoft systems.
Ability to resolve technical allocation issues.
Working knowledge of Alfa useful but not essential.
Act with integrity at all times and embrace the philosophy of treating customers fairly.

We strongly favour applicants with proven relevant experience in Financial Services; particularly in Asset Finance and Leasing.