UK-based bank Shawbrook has selected nCino, a provider of cloud banking solutions, to enhance its loan origination and portfolio management processes.  

This strategic move aims to automate complex lending tasks and optimise client portfolios, enabling Shawbrook to achieve a faster time to market and better serve the small and medium-sized enterprises (SME) sector.

Shawbrook’s decision to collaborate with nCino, rather than developing an in-house solution, comes as it experiences significant growth and a pressing need for increased speed to market.

nCino claims its platform offers an “out-of-the-box” solution that promises flexibility and agility, allowing Shawbrook to quickly adapt to market demands.

By integrating nCino’s technology, Shawbrook expects a more streamlined end-to-end experience that reduces data inconsistencies and strengthens its IT infrastructure.

This improvement is expected to translate into better time-to-value for Shawbrook’s clients.

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Furthermore, Shawbrook will implement nCino’s Automated Spreading Solution, which utilises nIQ, nCino’s machine learning, AI, and analytics tool.

This solution is designed to expedite the financial spreading process and provide Shawbrook with automated insights, thereby improving the speed and quality of credit decisions and supporting portfolio growth.

Shawbrook chief technology officer Russ Thornton said: “The partnership with nCino and the implementation of their platform will drive a much better experience for our SME customers as well as, and really importantly, our colleague experience through process automation and intuitive user interfaces giving them easy access to the data they need to service customers.” 

Shawbrook Commercial chief banking officer Neil Rudge added: “Over the past few years, we have significantly expanded the number of markets we operate in, as well as the size and value of our client portfolios.

“Implementing the nCino software will enable us to further enhance our exceptional client franchise with a modern, robust, and sustainable origination and servicing platform.”