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Alfa, a provider of enterprise software for asset finance, has announced the launch of Intelligent Automation, the fifth of six key components in the latest version of the Alfa Systems platform, Alfa Systems 6.

#5 Intelligent Automation harnesses cutting-edge cognitive technologies, including predictive modelling, to empower customers to create efficiency gains through a variety of intelligent, automated decision-making tools.

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Intelligent Automation in Alfa Systems 6 (UK) from Alfa on Vimeo.

Andrew Flegg, Alfa’s Chief Technology Officer, said: “Asset finance providers are demanding more from their technology suppliers and departments, and full automation of basic processes is now a baseline expectation. By integrating cutting-edge AI and automating complex processes, with Intelligent Automation we are exceeding these expectations. Innovative tools like AskThea and Alfa Decisioning enable our customers to make smarter decisions, achieve exceptional efficiency, and stay ahead in a competitive, evolving market.”

Equipping customers with solutions that provide real functionality and real value, Intelligent Automation is designed to:

  • Automate any and all of your processes: Alfa customers have the power to automate their processes to an extent that suits their business. Decision trees and nested rulesets, triggered by automated workflows, business rules and APIs, allow a heuristics-driven intelligent experience at common customer touchpoints. 
  • Onboard and upskill people: AskThea, the conversational AI chatbot for Alfa Systems support and guidance, offers immediate insights for users seeking answers, available functionality and potential solutions.
  • Onboard new products and processes: Using AskThea, business change professionals can quickly consult Alfa Systems documentation to understand workflow and other configuration changes needed to implement new processes, providing further flexibility and power.
  • Understand and reduce portfolio credit risk: Alfa Decisioning, a brand new credit decision engine, combines with Alfa iQ‘s proven experience in predictive AI for dynamic optimisation of credit underwriting, with customer-specific modelling.

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