Fleet management company LeasePlan UK has
appointed James Hopkins as head of remarketing, as well as
establishing two new departments.
Hopkins most recently worked at Mazda as fleet
and remarketing director, and later as director of European fleet
operations. He joins LeasePlan UK on 3 May.
Go deeper with GlobalData
The appointment of Hopkins, as well as the
creation of the new procurement and supplier management, and
customer experience departments, is part of the company’s “Easier
to LeasePlan” strategy, aimed at focusing on customer services.
LeasePlan UK operations director Matt Cranny
said: “We’ve recruited James for this important role as part of our
strategy to ensure our operational platform is the best in the
business and also to maximise LeasePlan’s remarketing performance
in a volatile climate.
“In addition to James’s role at remarketing,
Steve West heads fleet support. Procurement & supplier
management is being led by Neil Dixon, who is responsible for
building mutually beneficial relationships in our supply
chain.”
The customer experience team at LeasePlan UK
is headed by Jo Miles, whose role is to standardise customer
service with customers and drivers.
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By GlobalDataCranny added: “We are already leading the way
in customer services and these changes are designed to ensure we
stay ahead of the chasing pack.”
claire.hack@vrlfinancialnews.com
